Privacy Policy
Last Updated: November 2024
PT New Moon Collective (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, baliboardracks.com.
1. Information we Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and address, provided when you make a purchase, sign up for our newsletter, or contact us.
- Payment Information: Payment details needed for purchases, processed securely by our payment partners.
- Usage Information: Information about how you use our website, including pages visited and time spent on our site.
- Device Information: IP address, browser type, and device type to help us improve user experience.
2. How we use your information
We use the collected information for:
- Processing orders, payments, and deliveries.
- Communicating with you regarding orders, updates, or promotions.
- Improving our website, services, and customer support.
- Protecting against fraud and unauthorized access.
3. Sharing your information
We do not sell or rent your personal information to third parties. We may share your information with:
Service Providers:
Companies that assist with payment processing, shipping, or customer support.
Legal Obligations:
Authorities or government bodies if required by Indonesian law.
4. Cookies and tracking technologies
We use cookies to enhance your experience on our website. Cookies are small data files stored on your device to remember your preferences and improve website performance. You can adjust your browser settings to decline cookies if preferred, though this may limit certain features on our site.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of online transmission is entirely secure.
6. Your Rights
Under Indonesian law, you have the right to:
- Access and Correct: Request access to or correction of your personal information.
- Withdraw Consent: Withdraw consent for processing your data if it is no longer needed for the purpose it was collected.
- Delete: Request deletion of your personal data, subject to certain conditions.
- To exercise these rights, please contact us using the information provided below
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our site means you accept the updated policy.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please reach out to us at:
Bali Board Racks is a PT New Moon Collective company.
Jl. Ir. Sutami, Tengkulak Kelod, Kec. Sukawati,
Kabupaten Gianyar, Bali, Indonesia
Email: [hello@baliboardracks.com]
WhatsApp: +62 (0) 822 6683 6304
Contact Us
Got questions about our board racks or looking for more info on our recycled products?
We’d love to hear from you!
Whether it’s about custom orders or just to say hello, feel free to reach out.
Our production workshop in Bali is open by appointment only, but our WhatsApp line is always open during business hours (08:00 – 17:00) for any questions or requests.
WhatsApp us at:
+62 (0) 822 6683 6304
or e-mail at: hello@baliboardracks.com
